要求：韩英双语或日英双语，有至少五年payroll相关经验。
This candidate if for payroll/accounting/benefit role, so if any payroll background would be great. Otherwise around 5 years working experience.
Good team work , accountability and flexible in changes.
Language wise, better KOR and JPN, English is an advantage as well.
The Payroll Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
HR Shared Services provides On-boarding, Employee Life-Cycle, Off-boarding, Benefits, Payroll, administrative support and HR systems support. In partnership with HR, HRSS strives to provide excellent customer service through its product offering to employees and managers whilst focusing on process re-engineering and initiatives to enhance the Shared Services role in Citi.
Job Purpose:
The Payroll and Benefit role is to perform and ensure payroll and Benefits processes are accurately and timely processed to Citi employees.
Responsibilities:
Ensures that the processes are performed in accordance with set procedures and in compliance with the corporate governance. Accountable for ensuring processes are performed in accordance with agreed procedures while meeting all accuracy, timeliness, satisfaction and NPS metrics.
Responsible for ensuring appropriate controls are in place and aligned with Global SOP and GPC, and all processes are maintained in an audit ready state at all times to meet compliance and corporate governance standards.
Actively participates in and delivers on actions from daily huddles and team meetings.
Escalates issues to the Manager/Team leaders and resolves issues to closure using the global incident reporting process while ensuring all stakeholders are kept regularly informed of progress to closure.
Liaises with our payroll vendor on special payroll instructions and other related requests of our stakeholders.
Actively participates in discussions to simplify, streamline, re-engineer, automate and/or outsource processes to increase efficiency, reduce complexity and eliminate unnecessary cost. Contribute to a culture of continuous improvement within HRSS to support achievement of productivity goals.
Actively monitors customer and HR partner satisfaction feedback and Business Performance Metrics to identify pain points and identify solutions / actions with team members/team leaders to improve the customer experience.
Ensures the operating manual procedures are reviewed and updated yearly and when necessary.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
Demonstrated understanding of how the team interacts with others in accomplishing the objectives of the area.
Specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.
Has a minimum of 3 years work experience handling Payroll, Comp